Foxylab accepts PayPal, Visa, MasterCard and Amex.
SHIPPING & DELIVERY
Orders are generally processed within 2 to 5 business days of receipt of your order. Please factor this in when estimating your order’s delivery time. In general, domestic orders are shipped via UPS Ground or US Postal Service and will arrive between 3 to 5 business days after your order has been processed.
Please note that expedited shipping options only expedite the actual transit times. Standard order processing times remain the same.
Duties and other import related taxes and fees assessed by the recipient’s local customs authorities are the responsibility of the recipient. Unfortunately, we do not have any way of estimating what these costs are.
RETURNS & EXCHANGES
We want you to be satisfied with your purchase. If for any reason you are not satisfied we would be happy to assist you. We will issue a return for an item within 3 weeks of receipt if it is in original condition and with tags attached. Please note, we only process returns that were purchased via the online store. Garments purchased from department stores or specialty stores must be returned to the store in which it was purchased.
Please use the preprinted return label for your return. Returns must be unworn, unwashed and be in original condition.
Upon receipt of your return, we will credit your credit card for the merchandise amount.
Items marked as FINAL SALE are not eligible for returns or exchanges.
FOXYLAB respects your right to privacy. Accordingly, we do not share or sell your information to any third-parties. Any and all information collected is used solely for the purpose of processing of your order. Once you create an account with FOXYLAB, you are automatically included in our updates and correspondences. You can unsubscribe from the correspondences at any time.
ADDRESS BOOK AND HOW DO I USE IT?
Storing your address information in the Address Book will reduce the time it takes for you to checkout. Once you store the information, you can just select your billing and shipping address from a drop-down list on all future orders.